TERMS AND CONDITIONS OF SERVICE

Pabla Group Sagl | GoldenWater | Updated version, June 2026

OVERVIEW

This website is operated by GoldenWater (Pabla Group Sagl). Throughout the site, the terms "we", "us" and "our" refer to Pabla Group Sagl. Pabla Group Sagl offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service" or "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Our store is hosted by Shopify Inc., which provides us with the online ecommerce platform.

SECTION 1: ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction. You may not use our products for any illegal or unauthorised purpose. You must not transmit any viruses or code of a destructive nature. A breach of any of the Terms will result in an immediate termination of your Services.

SECTION 2: GENERAL CONDITIONS

We reserve the right to refuse service to anyone, for any reason, at any time. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell or exploit any portion of the Service without our express written permission.

SECTION 3: ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only. Any reliance on the material on this site is at your own risk.

SECTION 4: MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5: PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy. We cannot guarantee that your computer monitor's display of any colour will be accurate.

SECTION 6: ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. You agree to provide current, complete and accurate information for all purchases made at our store. For more details, please review our Refund Policy.

SECTION 7: OPTIONAL TOOLS

We may provide you with access to third party tools over which we have no control. Your use of such tools is entirely at your own risk and discretion.

SECTION 8: THIRD PARTY LINKS

Certain content, products and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and will not have any liability for any third party materials or websites.

SECTION 9: USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

By sending us ideas, suggestions, proposals or other materials, you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and use them in any medium.

SECTION 10: PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11: ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information that contains typographical errors, inaccuracies or omissions. We reserve the right to correct them and to update or cancel orders, even after they have been submitted.

SECTION 12: PROHIBITED USES

You are prohibited from using the site or its content for any unlawful, offensive or fraudulent purpose, or in violation of intellectual property rights or other regulations.

SECTION 13: RIGHT OF WITHDRAWAL AND RETURN OF PRODUCTS

GoldenWater sells exclusively mineral water enriched with turmeric, classified as a perishable food product. Due to the nature of the product, the following provisions apply:

Exclusion of the right of withdrawal: Food products and beverages belong to the category of goods that by their nature are not suitable for return, as they may deteriorate rapidly or their quality characteristics may be altered (storage, seal integrity). The right of withdrawal therefore does not apply to purchases made on this website, except as provided below.

Note: Swiss law (CO, art. 40a et seq.) does not provide a general right of withdrawal for online purchases. This right applies only to doorstep sales or contracts concluded by telephone with a value exceeding CHF 100.00. For ecommerce purchases, the seller may grant it voluntarily; GoldenWater does not grant it for food products, given their perishable nature.

Exceptions and refunds: If the product you receive is defective, damaged during shipping or does not match your order, please contact us within 5 days of receipt at hello@goldenwater.ch, attaching photos. We will assess on a case by case basis whether to replace the product or issue a refund.

SECTION 14: JURISDICTION AND APPLICABLE LAW

This agreement is governed by Swiss law. For any dispute relating to the use of the site or the purchase of products through this site, the place of jurisdiction is Bellinzona (Canton Ticino, Switzerland), without prejudice to the consumer's mandatory right to bring proceedings before the court of their place of residence, where provided for by applicable law.

CONTACT

For questions about these Terms of Service, contact us by email: hello@goldenwater.ch

Pabla Group Sagl, Via Cortascie 21, CH 6516 Cugnasco, Switzerland